Key Responsibilities:

Friendly Visitor Volunteers will:

• Review the assigned list of residents at the start of the shift.
• Visit each resident on the list, offering conversation and companionship.
• Engage residents in simple activities (e.g. reading aloud, puzzles, music, reminiscence, looking through magazines or photo albums).
• Provide quiet presence when residents prefer quiet company.
• Observe and report changes in residents’ mood, engagement or well-being to staff.
• Respect resident preferences (e.g., if a resident does not want a visit that day, the volunteer moves on to the next person on the list).

Qualifications and Skills:

• Must be 18 years of age or older
• Friendly, approachable, and compassionate
• Good listening and interpersonal skills
• Comfortable engaging with residents of varied abilities, including those with dementia
• Flexible and adaptable (each visit may look different)
• Reliable and able to maintain consistent attendance
• Able to push a wheelchair
• Have strong English language skills - verbal and written (additional languages may be beneficial)
• Respectful of confidentiality and professional boundaries
• Police check and TB check required

Training Provided:

• Orientation to volunteering in a long-term care home


• Dementia awareness and communication skills


• Privacy, confidentiality, and boundaries


• Infection prevention practices

New Volunteer Orientation Session:

• Orientation is run once per month on a Saturday morning - date to be determined.