Responsibilities:

• Assists the Activation Aide with set-up/take down of activity area;
• Invite residents/community participants to participate; offer help to get them to and from activity;
• Host Recreation Room and facilitate room activities as needed if approved;
• Help participants to have an enjoyable time while at the event; be a kind and attentive host;
• Monitor residents/participants for signs of upset or distress; flag staff to situations as needed;
• Attend occasional education and awareness training sessions;
• Understand and follow PCH’s Volunteer Policies and Code of Conduct;
• Ability and willingness to follow PCH’s infection control and prevention (IPAC) procedures.

Qualifications:

• Must be 15 years of age or older;
• Have a motivating and encouraging demeanor, a patient and positive attitude and enjoy spending time with older people;
• Previous experience in a palliative, long term care or community/recreational setting, or a recreational setting, an asset;
• Have strong customer service and/or active listening skills;
• Have the ability to walk distances, stand for a period of time, and push a wheelchair;
• An ability to stay calm and seek assistance, if needed;
• Strong communication skills including written and verbal fluency in English (additional languages, an asset).
• Police check & TB check required

Commitment: Volunteers are asked to commit to a minimum of a total of 80 Hours of service, ideally served through consistent weekly shifts. We value long-term relationships and encourage volunteers to pace their service over several months, rather than completing hours in a short period. This helps build trust with residents and program participants and contributes to a more meaningful and rewarding experience for everyone involved.

Training Requirements:

Pre-boarding (online learning)

In-person Volunteer Orientation session

Three on-the-job training shifts