Welcome newcomers in a warm, respectful, and inclusive manner.

Provide friendly conversation and social connection to reduce isolation.

Share general information about local programs, services, community centres, libraries, and events.

Support newcomers in learning how to navigate the community and access the resources

Encourage independence, self-confidence, and community participation.

Offer informal opportunities for English conversation and practice.

Assist newcomers in identifying appropriate community resources and refer to program staff when needed.

Maintain confidentiality and follow all organization policies, boundaries, and safety guidelines.

Friendly, patient, non-judgmental, and culturally sensitive.

Comfortable interacting with individuals from diverse backgrounds.

Strong communication and active listening skills.

Ability to maintain boundaries and professionalism.

Reliable, responsible, and able to follow program guidelines.

Previous experience working with newcomers is an asset but not required.

Flexible based on program needs.

May include in-person, virtual, or community-based activities.

Volunteers must commit to attending orientation and relevant training