VOLUNTEERS > I Want To Volunteer > Detailed Report
Volunteer Opportunity
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| About the Position | |||
| Position: 1365 - Reception/ Hospitality Volunteer | | ||
| Organization: Bethell Hospice | |||
| Position Address: Various locations throughout Mississauga, Brampton and Caledon | |||
| Location: Brampton, Caledon | |||
| Accessibility: Fully Accessible Workplace | |||
| Ideal for: Individual | |||
Description- Provide a welcoming greeting to anyone entering Bethell House- Ensure each person who enters the building is treated with dignity and respect - Provide professional and courteous telephone coverage - Route and transfer incoming calls to appropriate areas or personnel - Check voicemail routinely for messages and forward as appropriate - Ensure all persons entering or exiting have signed in and signed out - Review hand hygiene protocol as visitors enter the building - Escort or direct residents, family and visitors to appropriate areas - Provide general directions and information regarding hospice - Refer questions about resident status to Clinical Staff to maintain confidentiality - Accept floral deliveries, directs other deliveries to the appropriate location - Sign for incoming couriers/deliveries (medical deliveries referred to nurses) - Maintain up-to-date census report regarding discharges and admits - Assist with tidying up common areas near the reception desk - Record registration and RSVPs to hospice events and activities - Occasionally provide tours to guests upon request of employees - Occasionally receive and process donations in person or over phone and advise Bethell Hospice Foundation - Notify Clinical Staff upon the arrival of new admission - Call volunteers to cover open shifts - Attend team meetings as required - Perform other duties as assigned |
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GoalVolunteers will be located at the reception desk and are the first contact for anyone arriving at Bethell Hospice. The Reception/Hospitality Volunteer provides support to individuals and families as they visit Bethell House. |
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Benefits- Join in caring for those in your community. Be part of a team environment. Apply your unique skills and expertise. Learn more about hospice palliative care services in your community. |
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Position Qualifications- Minimum 18 years of age- Sensitive and compassionate, flexible and conscientious - Open-minded and non-judgmental - Respect for diversity, equity and inclusivity - General proficiency in English for reading and writing, with basic math - Responsible, punctual and reliable - Maintain confidentiality at all times - Courteous and effective communication; active listening skills - Work within role boundaries and position scope - Work well in a team or independently, open to guidance as an opportunity for self-growth - Manage stressful situations, remain calm in an emergency - Strong time management skills - Comfortable asking questions and seeking information - Meet physical requirements of the position - Review of reception guidelines - Successfully completed screening requirements and minimum of Hospice Lite training Min Age: 18 Police Check: Yes |
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Time CommitmentDuration:Long Term (More than 6 months)Monday Morning, Monday Evening, Thursday Evening, Friday Evening, Anytime Long Term (more than 6 months) |
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TrainingHospice Lite Training in Fall 2016. Please contact jfulham@bethellhospice for more information |
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Area(s) of Interest: Office Administration, Healthcare |
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| How to Contact | |||
| Send an Email Message | |||
| Social Media | |||
| http://www.bethellhospice.org | |||
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