● Supervise clients using the computers in our program room and provide them with basic tech support● Assist with device set-up, troubleshooting, and maintenance ● Ensure that all equipment relating to the program room is stored and secured properly● Interact with parents and children in a positive, non-judgmental manner● Ensure that all information pertaining to clients, staff and volunteers are strictly confidential, and that activity records and statistics are secured with privacy/confidentiality ensured● Provide emergency first aid, and file incident/accident reports as necessary ● Read and adhere to FLRC Policies and Procedures and the Salvation Army's Code of Conduct while performing duties ● Make suggestions that will improve efficiency, working conditions or procedures to supervisor● Report any conflicts of interest, policy and procedure violations, breaches of confidentiality and/or breaches to the Code of Conduct to supervisor immediately● Perform other duties as assigned by supervisor

● Knowledge of computer (PC/Laptop) operations sufficient to use the basic features of a computer and related devices with confidence and for teaching purposes● Ability to explain basic operations of computers and related devices in simple, straightforward terms, while exercising patience in the process● Problem-solving for addressing clients' questions/difficulties in using the technology ● Ability to assist clients efficiently and effectively● Vulnerable Sector Check dated within the last 6 months● Negative 2-step tuberculosis skin test● Immunization record

Once the volunteer application is completed, the prospective volunteer will be interviewed by the Volunteer Coordinator and references will be called. If selected, a vulnerable sector check must return clear, and a 2-step tuberculosis skin test must return negative, and an immunization record must be provided prior to orientation. Once provided, volunteers are required to attend an orientation with the Volunteer Coordinator.