In this role, you'll:- Help people set up new devices and/or troubleshoot any tech issues by means of telephone conversations or online interaction (post COVID-19, by one-to-one meetings in our clients' homes, or by meeting at a pre-arranged location in the local community)- Teach participants how to use and navigate various mobile apps (ex: Uber, Google Maps, Facebook, Twitter)- Share tech skills by leading or supporting technology workshops in a supportive environment- Provide one-on-one support to people in your community PROVIDED THAT:- When a client needs more support, service, counseling or information than you can give, refer them to staff - If role includes outings, these are on foot, by public transportation or taxi unless otherwise authorized- You are responsible to track and report volunteer hours as directed >>> PLEASE APPLY at the earliest opportunity (before June 2, 2020). If you have created a 'profile' with Volunteer MBC, you can 'click' the yellow box 'Apply Now!' to gain immediate access to the 'CNIB Volunteer Interest Form' (online application) for this and other 'positions'. Complete it and 'click' Submit. You also will be put on the CNIB list of applicants for this 'position'.

Length of volunteering commitment - AT LEAST 6 MONTHS (see 'Time Commitment', below)● Willingness to learn and work with people with sight loss● Existing skills to meet specific task ● Trustworthy, patient, and friendly, empathetic manner● Reliable, organized and able to work with minimal supervision● Excellent communication skills, including active listening● Strong English skills or willingness to be matched with a client who speaks volunteer’s language other than English● Agreement to abide by CNIB's Volunteer Code of Conduct, including policies and procedures concerning confidentiality, conflict of interest, and the prevention of workplace harassment and violence.● Preliminary Screening (entirely 'VIRTUAL' during COVID-19):1. Long Application Form (2 character references)2. 'Police Vulnerable Sector Check'3. Interview (telephone/online - 'Skype', etc.)4. Orientation5. Declaration Form: Volunteer Code of Conduct

Orientation, including: About CNIB, About the people we help, About sight loss, and About volunteering at CNIB * Training specific to the position will be provided (entirely VIRTUAL during the COVID-19 Emergency) * Supervision and Ongoing Screening:
One-month probation period. Supervisor is available for ongoing training and support. Random and scheduled spot checks will be conducted to ensure quality service delivery.