• Volunteers in the kitchen are interested in food preparation, re-stocking and maintenance of sanitary practices for cleanliness, ensuring that food preparation standards are met.
• Prepare and store food according to Food Safety Standards
• Offer resident food choices following Bethell Hospice philosophy regarding client-centered care
• Prepare meal trays ensuring presentation of food is attractive
• Report meals residents have eaten
• Prepare snacks, tea and coffee as required
• Communicate regarding needed food and other supplies
• Clean equipment, tools, work areas and kitchen per health, safety and sanitation regulations
• Wash dishes and run sanitizer as required
• Follow kitchen guidelines as set by the Ministry of Health
• Check and maintain adequate levels of supplies
• Perform temperature audits to ensure refrigerator and freezer are at correct temperatures

• Minimum of 18 years of age
• Proficiency in both oral and written English, knowing a second language is an assett 
• Sensitive, compassionate, flexible and conscientious
• Open-minded and non-judgmental
• Respect for diversity, equity and inclusivity
• Responsible, punctual and reliable
• Maintain confidentiality at all times
• Courteous and effective communication; active listening skills
• Work within role boundaries and position scope
• Work well in a team or independently, open to guidance as an opportunity for self-growth
• Manage stressful situations, remain calm in an emergency
• Strong time management skills
• Comfortable asking questions and seeking information
• Meet physical requirements of the position; able to work on your feet for longer periods of time. Each shift is 4 hours, there are times to sit.
• Review of kitchen routine guidelines, completion of food handling training 
• Sucessful completion of the screening requirements and Bethell New Volunteer Onboard Training

The training process for new front-line volunteers is made up of both virtual online learning and in person training sessions made up of Hospice Palliative Care Ontario training's along with Bethell Hospice specific trainings. New Volunteer On-board Trainings take place 2 to 3 times a year, usually in the spring (April) and the fall (October/November). 

For more information on volunteering at Bethell Hospice, please visit our website at bethellhospice.org or contact our Volunteer Coordinator at volunteer@bethellhospice.org or call 905-838-3534, ext. 2247