|
|
|
| About the Position | |
| Position Number | 2415 |
| Position Title | Personal Disaster Assistance (PDA) Responder |
| Organization Name | Canadian Red Cross, Ontario Zone |
| Area(s) of Interest | Crisis, Distress & Emergency Response, Event Planning, Transportation |
| Position Description |
What will you do Working collaboratively as part of an experienced team of trained responders and supervisors, you will: -Conduct client needs assessment to determine immediate and short-term needs of clients for items such as shelter, food, clothing, and transportation -Provide emotional care and comfort to clients; -Provide referrals to partner agencies and other community-based groups for services; -Work with your team and your supervisor to ensure response supplies are always properly stocked and available; -Work with your team and your supervisor to ensure the overall health, safety and security of the team you work with; -Conduct emergency preparedness activities. What you bring and can further develop with the organization -Customer Service Skills – provide comfort and care, patience in dealing with upset clients, active listening to understanding needs, finding a solution and good communication so clients understand the services available and how to obtain them; -Commitment – to the Fundamental Principles of the Red Cross Movement and model the core competencies of the Canadian Red Cross: team excellence, service excellence, accountability and results focused; -Language – responders can deliver services as appropriate in English or French; -Communication skills – understanding of verbal and non-verbal cues, active listening, clearly able to explain and confirm understanding from client; -Attention to detail - accuracy in maintaining logs, in completing forms, giving information statistics and financial documentation for use of service, as required; -Data entry - able to enter data into a computerised database through a structured form. Able to use an email account to read, print and reply to emails (including opening attachments); -Teamwork - share information, be helpful, respectful, approachable, build strong relationships; -Dependability - Timely, takes initiative and ownership of work; -Remains calm during a crisis - Don’t allow emotions to get in the way, don’t take things personally, stay positive, and respond decisively. Working conditions -The majority of preparedness work is performed in community or in an office environment which is clean and comfortable. -The majority of the response work is performed in an environment which is moderately clean and comfortable. -Potential for responding in disaster areas with vulnerable populations, as well as difficult and unstable conditions (environmental, physical, social, etc.) and uncomfortable conditions (noise, odors, smoke, humidity). -Able to work non-traditional hours (daytime, evenings and weekends), be on-call and respond to emergency/disaster related requests periodically. -Ability to respond in your local community and outside of your community periodically. Responders may be asked, if available, to work for 3 days or more in large-scale events. -Valid driver's license is required if driving for society business; clear driver’s abstract (3 years) required if using Red Cross vehicles; access to transportation is mandatory. -Completion of online courses as well as in-person training is required as part of orientation and ongoing learning. -This position requires a satisfactory Canadian criminal record reference check and a satisfactory vulnerable sector check. |
| Training Details | First Aid Certification (training provided) is required. Other training will be conducted as necessary, in keeping with requirements of the role. |
| Time Commitment | Flexible |
| Duration | Long Term (More than 6 months) |
| Special Event Start Date | 2019-01-10 |
| Time Detail | Various on-call shifts on a 24/7 schedule that includes weekends, holidays, and evenings (nights). |
| Min Age | 18 |
| Ideal for | Individuals, Groups, Newcomers |
| Location | Halton and Peel Regional Office: 5700 Cancross Court, Mississauga, ON, Canada |
|
Geographical |
Mississauga, Brampton, Caledon |
| Accessibility | Fully Accessible Workplace |
| How to Apply | |
| Accessibility | Training will take place at a specified location. |
| Send an Email Message | |
| How to Contact | |
| Website | http://www.redcross.ca |
| Contact | VRS Team |
| Phone | 1 (844) 818 2155 |
| Address | 5700 Cancross Court Mississauga, L5R 3E9 |
|
|
|
|
Share This
|
|