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Elder Help Peel
Brampton
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Volunteering activities include:
- Provide excellent customer services to patrons
- Follow the rules for volunteers, including adhering to the uniform policy and being on time for each shift
- Available for 1-2 shifts per month on a Saturday afternoon (12pm -2 pm, 2pm-4pm) or weekday evenings (7pm to 9pm), times and dates subject to change by the Bingo Hall
- Sign in the log book for each attended session
- Greet and hold doors open for patrons
- Point out the washrooms, snack bar, lottery area, ATM matchines, promotional calendars, and bingo hall staff as needed
- Helping customers with disabilities
- Clear and wipe down tables
- Help call out/identify winners
- Assist staff with managing logistics, e.g., assist with count to manage capacity restrictions
- Help maintain the overall orderliness of the Bingo Hall
- Provide some general information about Delta to customers
- Provide patrons with session information
- Thank patrons for coming
- Redirect negative customer service issues to Bingo Hall staff
- Knowledgeable about Elder Help Peel when occasional asked to attend marketing events at local malls, community events
- You're 'customer service' oriented, including being an 'ambassador' for EHP in this role
- Able to volunteer as part of our team, plus be independent and dependable
- A volunteering engagement of AT LEAST 6 MONTHS is requested
- You are committed to being on time for your shift
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- Volunteers will benefit from personal growth and satisfaction from helping others, while supporting a worthwhile, profile charitable organization that support socially isolated seniors age 55+
- Volunteers will improve and develop their customer services and communication skills
- Volunteers will become part of the volunteer family at EHP, where they can grow and foster professional and personal relationships
- Have the opportunity to be part of our expanding volunteer program with both exciting and community-building events
- Personal satisfaction that you enjoyed contributing to the enhancement of local seniors' lifestyles, their health and wellness, while having FUN!
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Requirements:
- Must be age of majority to enter the Bingo Hall
- Compliance with OLG dress code guidelines (white collared shirt, black pants, closed toe shoes)
- Ability to understand and be understood in English language, communication skills, written and oral
- Secondary languages spoken, an asset
- Ability to stand/walk for a minimum of 2 hours
Qualifications:
- Confidence to interact with the public
- A personable and friendly manner
- Consistent and dependable availability
- Pleasant, happy demeanor
- Punctual and organized
- Able to work with minimal supervision, while being part of a team
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- Compulsory attendance at an OLG online training session prior to first Bingo shift
- In-person training session and hands on shadowing provided onsite at commencement of first Bingo shift
- Monitoring of volunteer activities and ongoing support on a regular basis by supervisor as required
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Fundraising, Office Administration, Customer Service, Healthcare, Senior Support
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Send an Email Message
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http://www.elderhelppeel.org
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https://www.facebook.com/
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