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About the Position | |||
Position: 2382 - Telephone Reassurance Volunteer | | ||
Organization: Indus Community Services | |||
Position Address: Mostly from volunteer's residence | |||
Location: Mississauga, Brampton, Caledon | |||
Accessibility: Unknown | |||
Ideal for: Individual, Older Adults | |||
Description● Telephone clients at their home numbers or through assisted living facilities● Build a supportive relationship through conversation and discussion ● Actively engage client in topics of interest including reminiscing about past experiences ● Complete the Monthly Service Record by calling the 'Friendly Visiting' Coordinator on a 'per call' basis or at the end of every month to report volunteer hours for mandatory statistical reporting ● Report issues, concerns and all incidents to the Friendly Visiting Coordinator. ● Notify the 'Friendly Visiting' Coordinator of any intended, extended absences by the volunteer ● Adhere to the vision, mission and guiding values of the organization and the 'Friendly Visiting' program ● Represent Indus in a professional manner at all times ● Adhere to the agreed upon volunteering hours ● Assist with related tasks as assigned MINIMUM of ONE 30 minute weekly telephone call at a mutually agreed upon time (Calling hours: Mon through Sun: 9am to 7pm) PLEASE APPLY AT THE EARLIEST OPPORTUNITY (There is an ongoing need for volunteers) |
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GoalINDUS Community Services is a charity with significant presence in Peel region (MIssissauga, Brampton, Caledon). Our mission is to support growing communities, to manage change through quality, client-centred, social & health services and responsive public education.We seek volunteers who can make telephone calls to home bound clients, who are lonely, isolated, physically and/or cognitively impaired. Volunteers would be interacting with clients with varying health concerns. Volunteers would provide social support and companionship, and engage clients in meaningful and stimulating conversation over the phone. |
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BenefitsVolunteers get the opportunity to make a difference in the lives of older adults, or adults with varying needs. Telephone conversations can be uplifting and stimulating for clients and provide a great way for volunteers to enhance their communication skills and give back to the community. |
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Position Qualifications● Patient, caring, and compassionate, plus able to establish a good rapport with clients● Good listening, interpersonal, and communication skills (English as well as one or more South Asian languages) ● Experience working with frail, elderly and/or cognitively impaired seniors is an asset ● Reliable, punctual, and responsible when keeping appointments and calling clients ● An ability to accept people as they are and a sincere desire to assist frail, elderly and/or cognitively impaired seniors ● A sense of humour and sensitivity to cultural, linguistic, and religious diversity ● Ability to adhere to and respect confidentiality at all times ● MINIMUM commitment of 4 months, with 30 minutes per week required ● Must complete all required volunteer orientation and training sessions ● Satisfactory current Police Record Check including Vulnerable Screening (current within the last 90 days) Min Age: 18 Police Check: Yes |
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Time CommitmentDuration:Long Term (More than 6 months)Start Date:2019-09-03 End Date:2021-08-31 Anytime THIRTY MINUTES per week at a mutually agreed time: Monday through Sunday, between 9am and 7pm. Minimum 4 month commitment required, with more than 6 months preferred. |
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TrainingOnline and in person training provided to all new volunteers. |
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Area(s) of Interest: Life Skills & Accessibility, Senior Support, Multilingual |
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How to Contact | |||
Send an Email Message | |||
Social Media | |||
http://induscs.ca | |||
https://www.facebook.com/IndusCommunityServices/ | |||
https://twitter.com/Indus_Helps | |||
https://www.linkedin.com/company-beta/402482/ | |||
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