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About the Position
3084 - Low-income Energy Assistance Program (LEAP) Admin Volunteers > Recruiting NOW!
Position Address:
Dixie Bloor Neighbourhood Centre, 3650 Dixie Road, Mississauga, Ontario
Mississauga, Brampton


Dixie Bloor Neighbourhood Centre (DBNC) is a multi-service agency located in Peel region. We provide free and accessible services to newcomers/immigrants, families, youth, seniors, children, and job seekers. We have been a mainstay in our community since 1988.As part of our ongoing support of newcomers to Peel, DBNC seeks an enthusiastic volunteer who has great communication skills and a passion for helping newcomers/low-income families. You will assist in the administration (intake/response to enquiries, requests for assistance/monitoring) of LEAP grants to DBNC clients who qualify for financial assistance to reduce their household hydro bills. The Low-Income Energy Assistance Program (LEAP) pays up to $1,000 of the amount owing on a hydro bill (and up to $1,200 if the home is electrically heated).


As a Low-income Energy Assistance Program (LEAP) Admin Volunteer, you will be involved with the 'admin' of LEAP, which will be part of DBNC's assistance to newcomers and low-income households:

  • Respond to equiries (typically by telephone)
  • Provide information about LEAP
  • Assess whether a household qualifies (review financial and other required paperwork)
  • Assist with the LEAP application process
  • Monitor the outcome of applications, and keep records of the program for DBNC

DBNC is currently, actively recruiting for this 'role'. Please click the yellow box 'Apply Now!' (above) to gain immediate access to the DBNC online volunteer application processPLEASE APPY by no later than July 15, 2022. After you have applied, please monitor your email (incl. 'Junk/Spam' folders) and leave space on your voicemail for communications from DBNC. Thank you!



  • Excellent opportunity to refine 'administrative office' skills by way of hands-on experience (add to your resume)
  • The benefit of volunteering with Dixie Bloor Neighbourhood Centre is a flexible schedule and inclusive environment
  • We provide opportunities for virtual and in-person work + Your volunteering contribution in this 'role' will have a direct benefit for those in need in your community


  • Minimum Age - 18
  • Able to volunteer for at least 6 MONTHS, preferably for up to 1 year (see TIME COMMITMENT, below)
  • Excellent communication skills (English, and fluency in other languages is most welcome)
  • Prepared to comprehensively inform yourself about LEAP
  • You're a good listener, empathetic towards those in need in your community
  • Engaging 'telephone manner', organized and capable of conducting effective interviews
  • You embrace diversity, equity and inclusion within your community
  • Solid 'customer service', combined with administrative skills
  • Collaborative with others, plus you're able to volunteer with a minimum of supervision
  • Police Vulnerable Sector Check required

SCREENING for this 'role' will be virtual, unless otherwise advised.

Min Age: 18   
Police Check: Required   
Driver's Licence: Not required   
Proof of Vaccination: Not required

Time Commitment
This is a Long Term (More than 6 months) commitment starting 2022-07-04 AND ending 2022-09-15
Shifts are available on the following days
 - Tuesday Morning, Tuesday Afternoon, Thursday Morning, Thursday Afternoon

WEEKLY: 2-3 days a week/ 8-12 hours a week 
Tuesdays to Thursday (3 days a week)
Tuesdays & Thursdays (2 days a week)
Hours/Time: 10am to 2pm


TRAINING will be provided to the successful candidate(s). 

More Details
Areas of Interest: Settlement & Integration, Newcomer Support
Accessibility: Fully Accessible Workplace
Ideal for: Individuals
Apply before: 2022-09-15

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