Volunteer Opportunities

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About the Position
3146 - Bingo Volunteer - APPLY NOW for an October & November 2022 start!


Elder Help Peel (EHP) is a charitable organization that serves older adults and seniors age 55+ within the Regions of Peel. EHP fosters community connections and independence in Seniors through education, activities and support services. These services are critical in helping shape the community as the population ages so that seniors continue to be valued and relevant in our community. For twenty-five years, EHP has worked hard to deliver on its mandate “Elders Working Together” and to ensure that EHP remains relevant and reflective of the community it serves. For more information about our organization, see the Social Media links near the bottom of this posting.

We seek Bingo Volunteers to represent Elder Help Peel in monthly customer service role Saturdays and Thursdays at a Bingo Hall in Brampton (2-hour shifts). Bingo is a part of Elder Help Peel’s fundraising initiatives.


Volunteering activities include:

  • Provide excellent customer services to patrons
  • Follow the rules for volunteers, including adhering to the uniform policy and being on time for each shift
  • Available for 1-2 shifts per month on a Saturday afternoon (12pm -2 pm, 2pm-4pm) or weekday evenings (7pm to 9pm), times and dates subject to change by the Bingo Hall
  • Sign in the log book for each attended session
  • Greet and hold doors open for patrons
  • Point out the washrooms, snack bar, lottery area, ATM matchines, promotional calendars, and bingo hall staff as needed
  • Helping customers with disabilities
  • Clear and wipe down tables
  • Help call out/identify winners
  • Assist staff with managing logistics, e.g., assist with count to manage capacity restrictions
  • Help maintain the overall orderliness of the Bingo Hall
  • Provide some general information about Delta to customers
  • Provide patrons with session information
  • Thank patrons for coming
  • Redirect negative customer service issues to Bingo Hall staff
  • Knowledgeable about Elder Help Peel when occasional asked to attend marketing events at local malls, community events
  • You're 'customer service' oriented, including being an 'ambassador' for EHP in this role
  • Able to volunteer as part of our team, plus be independent and dependable
  • A volunteering engagement of AT LEAST 6 MONTHS is requested
  • You are committed to being on time for your shift


  • Volunteers will benefit from personal growth and satisfaction from helping others, while supporting a worthwhile, profile charitable organization that support socially isolated seniors age 55+
  • Volunteers will improve and develop their customer services and communication skills
  • Volunteers will become part of the volunteer family at EHP, where they can grow and foster professional and personal relationships
  • Have the opportunity to be part of our expanding volunteer program with both exciting and community-building events
  • Personal satisfaction that you enjoyed contributing to the enhancement of local seniors' lifestyles, their health and wellness, while having FUN!



  • Must be age of majority to enter the Bingo Hall
  • Compliance with OLG dress code guidelines (white collared shirt, black pants, closed toe shoes)
  • Ability to understand and be understood in English language, communication skills, written and oral
  • Secondary languages spoken, an asset
  • Ability to stand/walk for a minimum of 2 hours


  • Confidence to interact with the public
  • A personable and friendly manner
  • Consistent and dependable availability
  • Pleasant, happy demeanor
  • Punctual and organized
  • Able to work with minimal supervision, while being part of a team
Min Age: 20
Max Age: 85   
Police Check: Not required   
Driver's Licence: Not required   
Proof of Vaccination: Not required

Time Commitment
This is a Long Term (More than 6 months) commitment
Shifts are available on the following days
 - Thursday Evening, Saturday Afternoon

Other Requirements:

  • Be age 20+
  • Available for 1-2 shifts per month on a Saturday afternoon (12pm -2 pm, 2pm-4pm) or weekday evenings (7pm to 9 pm), times and dates subject to change by the Bingo Hall
  • Arrive 15 minutes before the start of each shift, wearing white collard shirt, black pants, closed toe shoes
  • Log in volunteer hours online for each attended session
  • Own transportation required, vehicle or public transit - cost not reimbursed

Application Process:

  • Resume
  • Application form with 2 references
  • Online Interview
  • Signed Policies; Waiver; Release

A full Volunteer Role Description will be made available to candidates.


  • Compulsory attendance at an OLG online training session prior to first Bingo shift

  • In-person training session and hands on shadowing provided onsite at commencement of first Bingo shift

  • Monitoring of volunteer activities and ongoing support on a regular basis by supervisor as required

More Details
Areas of Interest: Fundraising, Office Administration, Customer Service, Healthcare, Senior Support
Accessibility: Unknown
Ideal for: Individuals, Groups, Older Adults

How to Contact
Send an Email Message
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